The doctor didn't seem too knowledgeable about thrush on the breast. She actually told me to contact a lactation consultant because she didn't know too much about breastfeeding. After my examination, I went up to the front desk to pay my copay. However, the staff at the front desk told me that I didn't need to pay and that if I did, they would bill me. I got my bill and they charged me an extra $5.00 because I didn't pay upfront! I called the practice and told them that I would not pay for something when I had initially offered to pay at the time of service. The billings department was rude and said that I had signed a waiver. I told her that they should better train the staff because most patients listen to the person at the front desk than read the waivers. She said it was my fault for neglecting to pay at the time of service. In any case, I will not go back to this practice again. To think, they charged $200 to my insurance for a 2 minute checkup in which the doctor lacked knowledge regarding my condition.
Cons: Rude billings staff, lack of knowledge and impersonable doctor
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