I have read the other few reviews of this place, and based on my experience alone am going to give this place a full rating. They have always been friendly to my family and I (paying extra nice attention to our 2 year old). Our son is particularly picky about what he eats and he loves this place, also my wife and I have yet to find a terriyaki place that we feel tastes as good or better than here. I have worked on the East side and more recently in Tacoma and will occasionally try a local terriyaki place around my job, but have always been disappointed with my experience. This place has ruined me for any other terriyaki. We usually order the same thing, both getting terriyaki chciken, but lately have ventured to other menu items and have found the the yakisobo is excellent as well - I almost want to order both for myself when I'm there, and since our son shares whatever we get, it's almost justifiable.
The staff here has always been polite and greet people when they come in the door, at least for the time that we are there, and we've never witnessed anything rude, but that is not to say it doesn't happen, even here.
Pros: excellent food, excellent service
Cons: seating can get kind of tight depending on when you go
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