Surgery went extremely well and very pleased with the results. Billing department is rude, unorganized and incompetent. I received a call from a collection agency 12 months after the procedure for an unpaid bill. I called the billing department and left Pennie a message. 5 days later she returned my call and explained that I owed $1400 for my last office visit. When I told her I had not received a bill, she then verified that they had the wrong billing address. She claimed they had no way of knowing the address was wrong so this was my fault and I would have to take it up with the collection agency( follow up phone call would have worked). I contacted my insurance agency and corrected the problem immediately. I now have to work to make sure this does not appear on my credit report because of the problems within their organization. Wish I had read the previous review before doing business with Milton Hall Surgical Associates.
Pros: Doctor was great.
Cons: Billing Deparment is a joke.
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