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Poor service and rude employees - Review by citysearch c | Doubletree By Hilton Hotel Nashville Downtown

Doubletree By Hilton Hotel Nashville Downtown

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Poor service and rude employees 3/28/2008

This location is ok, but it wouldn't be my first recommendation. I have to stay here pretty often when I have meetings downtown and every time it is a hassle. My room is never ready at check in time. For some reason this seems to make the front desk people get an attitude with me as if I am the reason it isn't ready. The rooms themselves are ok, but not up to the quality I would expect for a hotel in this price range. They've recently been remodeling, but have so far failed to replace old linens and bedding. They did put in some hideous furniture that is worth seeing if you need a good laugh. Also, I've noticed the heat/air does not work well in the rooms. I've had to get maintenance to work on the units in my room more than once. Room service was ok. Nothing special, but it didn't take long to get. more
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