I knew what I wanted in my new kitchen, I just needed someone to implement my vision. I went to the Austin Home Show to find a contractor/remodeler and that is where I met Roy Faust of New Creations. I talked to many remodelers at the show, but Roy stood out. He had worked for others in the business, but now he is starting his own company because he wants to do it the right way. He has a passion and enthusiasm for what he does and it shows when you talk to him. I decided to to take a chance with him and I am very glad I did. His network of professionals and contractors always did the job right and on-time. There were no cost overruns. The only times I had to pay extra were for the changes I requested after the estimate was signed off. Roy is always available, day or night, to discuss anything about the project. No problem is too big and no detail is too small to discuss. There were some personal touches that I didn't expect. For example, he drove to Round Rock Ikea to pick up the hardware I picked out. Saved me 1/2 a day as I live in Sunset Valley. Overall, I am very pleased with the way my kitchen turned out. My taste is contemporary European. I had some special requests for my kitchen. I wanted stainless steel backsplash and I wanted my base cabinets on 4-1/2 steel legs. He found the professionals that made them all happen. (I liked the custom kitchen cabinets so much, I ordered a set of custom vanities and a book case from the cabinet maker separately.) There is one thing I wish Roy would do and that is bath. Too bad he only does kitchen. I need a reliable remodeler to do my master bathroom.
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