I was a customer of Dailey Sprinkler for 9+ years because they placed the system in my new home. This last experience was terrible. I called to have a valve fixed and a couple of sprinkler heads replaced since they were there anyway. They show up with defective equipment and could not locate the valve. Charged me a service call and said they would have to come back. Waited several hours and decided to locate the valve myself, and did. Called them and told them I located the valve and was told it would be another week before they could come back. Could not believe it. Well, OK, I scheduled for the following week. Next week comes around no one shows up. Called Dailey Sprinkler and she said the computer must have eaten my appointment. Then instead of saying, after all I had been thru, that they would be right out, she says like a recording the next available date will be next week. I am moving on to a company that cares about its customers. Horrible service. Schertz Texas
Cons: company does not care about its customers
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