Although I have been a patient of Dr. Cain's for several years and always considered the care I received from his office to be top-notch, I have noticed some recent changes in his office that have improved my office visits. He has hired an entirely new, extremely friendly and helpful, front office staff. He has also hired a new office administrator and expanded his billing department to four people. His wonderful long-time nurse, Matthews, is still with him and is as conscientious and accommodating as ever. In addition to Matthews, he has hired 3 new friendly and knowledgeable RN's. I feel that this expansion of his staff and the changes he has made have improved the efficiency of the office and have improved the quality of care and response time overall. The office is always very busy, but you can sense the effort to excel.
Pros: quality of care
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