I found Bay Area Overhead to be a totally irresponsible and dishonest service provider. \r
They installed my garage door opener recently, contracted through Home Depot service installation. The installer was careless in his work in general. To top it off, he broke the hinges in a plastic cover of a part when he rip it apart. He tried to hide that, until I noticed that the cover was lying loose. He tried to spin his way out of it, which I shouldn't have listened to. Later I realize the significance of the broken piece, and tried to call Bay Area Overhead to get it fixed. It got even worse... they now even try to lie that the part was already broken inside the sealed bag, and that the installer had informed me before he installed it. That is an absolute lie.\r
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At this point, the problem with Bay Area Overhead is beyond having a broken part, which was fine out of the box. They are dishonest, basically refused to admit any responsibility, and have very bad attitude in addressing
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