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Looks are deceiving - Review by citysearch c | Westside Limited Partnership

Westside Limited Partnership

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Looks are deceiving 2/12/2008

The inside is very nice and newly remodeled, but the service and care are pathetic. The staff was poorly (haggard) dressed and very unprofessional. My 61 year old dad was there for rehabilitation after recently having a stroke. He was referred there from Methodist Hospital. He has daily meds that he needs to take to survive. The staff lost a bottle of his pain medication and refuse to give him what his doctor's have prescribed. They took it upon themselves to deny him his insulin, which his body requires. Then gave him small - unbalanced food for his meals....a small piece of fish and 2 cookies. My dad was given fresh water to drink only when we came to visit. The staff couldn't find the time! He asked for a shower, and was told he would have to wait... the wait became 4 days later!! During the process of this time, he needed fresh toilet paper and was told, they were out. So, if you were judging this book by it's cover, you would be let down. Looks are deceiving!\r \r I would not recommend this facility to anyone. I will not allow my dad to stay there again, nor would I ever refer anyone there!! more
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