We have been to Beachwood numerous times. The food is really good, the drinks are weak/overpriced and the pompous waitresses and management are disgusting. They act like their patrons are lucky to be there, total jerks with no understanding of the service industry. I was there for my birthday last year and they tried to charge the entire bar tab to one credit card, saying that their ""policy"" is to only accept one credit card for groups, the waitress had a nasty attitude to go with it. Last night we met a few friends over there for drinks and bar food, then a few other friends showed up. The waitress accepted credit cards from each group of friends as we arrived but then charged different people for the wrong orders and refused to correct it. She acted the whole night like she was too busy and never came around. One of my friends wanted a drink so he went to the bar b/c the waitress was absent. Then she ran up to him at the bar and yells at him, saying that ""it isn't fair to her"". Our check was $40 over, and she said ""well you better go ask your friends (who left an hour before) for some money"" , then she gave herself an %18 tip. I spoke nicely to the manager who proceeded to defend his wait staff and made no effort to acknowledge an obvious problem. He basically said that it was our fault for coming in with a group and ordering too much??? Anyway, we go out drinking with friends every weekend and don't mind spending money. I guess we'll spend it somewhere else. The problem comes from the top, a friend told me that one of their wine suppliers canceled their account b/c the owner guy was so rude, arrogant and never wanted to pay their bill. Too many other great places in town to waste your time here. It's a shame b/c I do love Brooke Williamson's food.
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