We have eaten here at least half a dozen times and each time the service has been worse than before but last night was the topper. After having made a reservation, we arrived to find a circus. When a waiter finally noticed us waiting to be seated, he mentioned that we could take whatever table was open. We waited by an open table only to be told by the owner that the table was taken. After waiting 20 minutes for our order to be taken, the appetizers took 40 minutes and were cold. They ran out of bottled water. Then they ran out of desserts after we had ordered those with the appetizers and entrees. All this while watching other parties who had been seated well after us receive their food. Lousy service and mediocre food will guarantee that we won't ever return. Too many other options in SF.
Pros: Can't think of anything. A disaster all around
Cons: Just food, service and atmosphere. Reservations clearly don't matter.
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