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Bad customer service. - Review by citysearch c | Plan B Coffeehouse

Plan B Coffeehouse

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Bad customer service. 2/16/2008

My boyfriend and I went there on a Friday Night. The man who was serving us coffee seemed a little bit crabby. I think he obviously knew we were newbee's to this place. Everyone who walked in seemed like they had already been there for the 1239th time. After my boyfriend ordered his shake I ordered my hot chocolate. I slipped ""I will have the white chocolate."" and he just kinda looked at me like I ""well what do you mean white chocolate?"" As if he was annoyed at my not stating """"white HOT chocolate."""" He put our drinks in to-go plastic cups - which I was aware of everyone's mugs etc. Quickly rung us up -no THANK YOU or is that all for you? It felt very unwelcoming. About 3- 5 hours later my boyrfirend and I had very bad experiences with the toilet - coincidence? I think not... Pros: oreo cookies. Cons: bad customer service - small space - musty furniture. more
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