Recently I went to the Pardise Bakery at the mall for lunch...I love their dark molasses bread...and cookies! :) Anyway the sandwich was dry and I sent an email (which I dont normally do) to the company saying I was kind of disappointed. The next day I got a phone call from the manager/owner? of the location who personally apologized and indicated they had a temporary problem with the bakery. She ended up saying she was going to send me a free sandwich coupon and she did and then some. In today's society good customer service isnt always a given so I was very pleasantly surprised by Paradise. :) I'll definetly go back!
Pros: cookies! customer service!
Cons: kinda spendy
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