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Customer service lacking - Review by citysearch c | Dailey Sprinkler Systems Inc

Dailey Sprinkler Systems Inc

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Customer service lacking 2/20/2008

Their work may be OK, but follow-up customer service stinks. They checked out my system on Feb. 18. On Feb 21 I called to report a large area of standing water following the first time I used the system since their $88 inspection. The company's reaction was a robotic ""next available date "" is next Tuesday. The appropriate response would have been to put me in touch with someone else to discuss the issue or to see if I would be available for someone to check it out within the next couple of days. I can't recommend them as a company that promptly stands by their work. more
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