I was referred to Teletron through the Best Buy extended warranty I had on my TV set. First appointment: they came in and took down the serial number and left. I could have given them my serial # instead of taking time off from work to meet with them. Note as well that they didn't ask for a repro of the issue.
Pros: None
Cons: Poor communication, poor customer interaction, too long of a repair time, failed to repair the set.
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