In an effort to support a local business, and despite getting a recommendation for a better priced alternative, I worked with Venezia Upholstery on a window seat cushion. It was a terrible idea for the following reasons:
1. Instead of taking a 50% deposit, Venezia charged the full amount. This should have been a red flag.
2. Appointments to measure the space were repeatedly missed (5 or 6 times). Measurements were lost, requiring more appointments, that were - yet again - repeatedly missed.
3. The window seat cushion was supposed to take 3 weeks. After 2-months, I finally got a cushion. Not mine though. It was made from completely the wrong fabric.
4. Finally, 3.5 months after paying in full, and only after I opened my first ever dispute against a store through Visa, I got the window seat cushion. It is beautiful. It is comfortable. But I will never do business with this store again.
Pros: Near my house.
Cons: Service.
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