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Need Customer Service Training - Review by citysearch c | Hamburg Overhead Door Inc

Hamburg Overhead Door Inc

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Need Customer Service Training 12/2/2008

I first came across this company at the fair. I stood there in their booth for what seeme like forever while the two employees sat talking back and forth. Finally, I approached them to find out how much a two car garage door would cost. They told me they would have to come out for an estimate before they could give me that information. I had them come out for an estimate. The salesman showed up two and a half hours late, didn't even call. Then he tells me that I would have to upgrade the rails and the garage door opener which isn't even two years old in order for me to enjoy my new door. The final estimate was $3,500.00. No Thanks, I found a better door for under $1,000.00 more
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