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Dishonest - Must Be A Corporate Culture! - Review by citysearch c | Pep Boys

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Dishonest - Must Be A Corporate Culture! 12/30/2008

Over a year ago I went here for tires - attracted by the buy 3 get the 4th free. The manager at the time was so rude - I nearly left half way through the job. My hopes had been that I would buy tires where I could go for an oil change & get free rotation.\r \r A little over a year later I returned to the same location, hoping the manager had been changed. I believe he had. The new guy, Tim said he was now the manager (though another guy was pictured on the sign). Tim said they brought him in due to complaints & he proudly said they were now the number one store in Colorado. I will say he was polite & accomodating - but in the end that really doesn't matter.\r \r This time I went in for oil change. alignment & tire rotation (as there was some bad wear on the tires). They completed the oil change, but guess what "they found something else wrong."\r \r They found a loose tie rod when they attempted the alignment. To their credit the INNER TIE ROD was loose. Here's the bad part - they said th more
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