I took my cat to have his nails trimmed and they took him back without me and brought him back and said he must have been scared on the way and didn't I notice he urinated in his carrier. I said that he is very good in the car and did not have an accident. When I got him home and checked his claws, I saw that they only trimmed two claws on each paw. When I called for his shot records and explained that I was taking him to the groomer and the reason why, the girl never said she would speak to anyone about the situation and just ended the conversation saying she would fax his records over . . . no concern with inadequate service.
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