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Horrible Veterinary Care and Customer Service - Review by citysearch c | Banfield Pet Hospital

Banfield Pet Hospital

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Horrible Veterinary Care and Customer Service 12/10/2008

We have been going to see Dr. Gardner for about 18 months, since our Chesapeake Bay Retriever was 8 weeks old. I should have followed my gut instincts and cancelled our membership with Banfield after the first visit with Dr. Garner, as she scolded us for having a Chessie (which was bizarre as they are a wonderful breed, no matter how stubborn they are). Since then, our dog has never put up a fight with anyone, except when she is in the room he must be muzzled. Each time we have an appointment, we are made to wait at least 30 minutes before seeing a nurse. And each time we visit with Dr. Garner we are made to purchase (what we feel are) unnecessary medications and treatments and are given somewhat severe diagnosis?s. We feel Dr. Garner has taken advantage of the fact that we simply do not know canine medicine and its practices. She is rude and condescending, and we have given her and her staff one too many chances. If you love your pet, go somewhere else. You and your pet deserve more respect than Dr. Garner is capable of giving you. more
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