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Avoid this Poor Excuse for Customer Service - Review by citysearch c | Mirakuya Japanese Restaurant

Mirakuya Japanese Restaurant

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Avoid this Poor Excuse for Customer Service 12/21/2008

Visited this restaurant with three others in my family.I ordered sushi, they all ordered hibachi. Their food was served and they were completely finished and my order was not brought out yet. I inquired and was told the sushi chef was busy with buffet orders, yet I just witnessed him standing around talking, and not working on orders. Then I was told my order had been boxed, do I want it to be served or take it home? I said I would take it home, but do not expect to pay. They refused to provide the order as complimentary even though they screwed up. I WAS a regular customer, but will NO LONGER return. I would suggest you avoid this disaster yourself and choose another of the areas sushi restaurants.\r Cons: Poor Customer Service Toward Regular Customer more
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