Talk about customer service...Zelda Zen, in lovely Federal Hill, takes the concept to a new level. Beth learns her customers...their likes and dislikes. She has a keen knack for knowing what looks best on you or what little affect would add the perfect touch to a room in your home?just the thing, just the scent?just the card?the perfect gift for any occasion. She is sweet, compassionate and too funny for words. \r
\r
And, to top it off?for me, she has picked me up?driven me to her shop, bought me a chilled beverage, given me suggestions, helped me make the perfect decision?and driven me home. She, and her exquisite taste, was a major highlight of my daughter?s wedding. PURE CLASS...
Pros: Personal attention - discriminating taste
Cons: No in-store restaurant
more