We attempted to get in this restaurant on Xmas Eve and whoever the manager was taking names seemed extremely frazzled and said he was hoping not to take anybody after 9:00 - would be too late,,,,blah, blah, blah... Very confusing.\r
So the next afternoon (Xmas), we put our name down for a ""wait"" time - we were told no reservations and we left. When we showed up the same man as the night before told us 45 min to an hour and never looked at our name. We stepped to the side and another manager (who seemed to be more in charge and was very helpful and was helping all over the front of the restaurant) called our name 15 min. later and said he didn't know we were there, he just took a chance calling the name. We had a lovely seat and a wonderful meal. Linguine with creamy clam sauce (I've had all over Italian restaurants in Chicago) was excellent, pasta with gorgonzola sauce was Delicious!. Plain old spaghetti was almost like homemade, bread and olive oil were wonderful. Two other pasta dishes were great. The drinks were very good. \r
The downside was this man who was handling the front seatings. We saw him tell at least 10 parties how long a wait they would have (even though there were some empty tables) and they left. \r
Get someone else for that job and let everyone have a chance to taste that great food. Make sure you get a second person to help with seatings if you don't get in right away. It's worth the push.
Pros: Great Italian food, nice atmosphere
Cons: that man at the front desk on Xmas Eve
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