I cannot believe that utter lack of customer service this company provides. My car was towed beyond my control to Auto-Medic?s. When I called and ask how much it would cost for me to get the car out I was told $30 for today and after midnight it would be another $30. I asked why I would be charged for another business day when it was not even an option for me to pick my car up ASAP. They responded with ?ma?am your car was towed for a reason.? I was thrown back on the unbelievable nerve this woman possessed. \r
The next morning I went to pick up my car fully prepared. I brought everything I needed, proof of ownership, proof of insurance, sixty dollars, and a valid license. I was set to go and then I looked at the bill for $170 + dollars! I looked and the lady behind the counter and repeated to her what she had told me over the phone. She looked at me and said that I asked her how much it would cost to store my car! Why would I ask such a specific questions? I just wanted to know how much is was going to cost me...how hard is it to be honest instead of just blind siding me when I got there over a hundred dollars short!! I just looked at her and said, ?I guess there is no point to arguing with you!? \r
I then had to go get more money out of the ATM. Upon my return the witch lady would not service me any longer, probably because she knew I would knock her into next week after I got my car?anyways that is beside the point. This is a horribly unprofessional company full of liar?s and thieves!
Pros: They warmed my car up for me while I was given the run around inside.
Cons: See review...
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