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Misprints on menu & bad service - Review by citysearch c | Rascals BBQ & Crab Restaurant

Rascals BBQ & Crab Restaurant

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Misprints on menu & bad service 12/14/2008

Bushel for the price of a dozen! The to go prices were much better, so I decided to eat in, and get to go as I leave. There were only about 12 customers in the restaurant. The menu stated beef ribs with a succulant description, so our palettes were ready! We started to order & the waitress said, oh, that's a misprint, they are pork. Ok, after the shock of the crab prices, not being able to enjoy beef ribs, I ordered buffalo wings & fries. Waitress comes back again, oh, we don't have chicken. normally I would have walked out, but I was hungry, so I searched the menu again. I asked about the size of thier salads & she assured me that they were really big & that I would not need to order anything else. Voila! I'll take it. lo & behold, here she comes again! they do not have the chicken for the salad & would I like them to put chicken fingers on it. I should have walked out, but my friends food was already ordered & I was looking at the big Voted Best in Delaware sign flapping outside. Salad came back with no cheddar cheese as stated on menu. She said, oh, thats another misprint, the salad was average size . By this time I was famished & tried to eat. The fries were cold on the inside & my friends corn on the cob was so tiny she could pick it up with 1 finger & was cold! The beef brisket had more fat on it thatn meat & tasted like they boiled it with no seasonings. The bar b q sauce was good. I am a secret shopper, therefore I stuck thru this entire ordeal.That was the worst meal by far that I have ever experienced in the 7 years that I have been a secret shopper. Fortunately for them, I was not on a mission,& will never visit this place again. One reviewer stated that the owner did not come out, the owner should have been ashamed come out & shut down the restaurant portion & only sell crabs (if they are as good as they say). Best in Delaware sign was a misprint too. Our meal should have been discounted or free! Pros: Barbeque sauce Cons: didn't wat was on menu & not tasty more
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