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Awful Service Department - Review by citysearch c | Metro Honda - Jersey City

Metro Honda - Jersey City

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Awful Service Department 12/23/2008

This dealership has a very poor service department and high costs. I've bought the car here and had problems in the first year. They took them 3 weeks to fix the car, they left a tool inside the car and messed up the interior with grease and only after I started proceedings with the lemon law they started to get their act together. 2 years later my spare key was not working (I never tested it before) and they wanted to charge me $95 to program it, a 30 second job. I escalated to the General Manager and got the key programmed free of charge. Pros: Good car Cons: Bad place to maintain your honda more
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