Horrible customer service. When I first called to make my appointment the woman at the front desk was going to schedule me with an NP. I asked to be scheduled with the obstetrician and she asked me what an obstetrician was. I actually had to explain it to her. I decided to overlook this and went to my scheduled appointment with the NP. When I went for my first ultrasound (with a very full bladder) I waited over an hour past my scheduled appointment to get in to see the tech. It got so late my husband had to leave for work. When I asked why there was a hold up, the front desk woman proceeded to tell me that the woman sitting next to me in the waiting room was taking longer because they had to do a special type of ultrasound for her. I am sure that she would have really appreciated them sharing that with me. They had me go back the following week because they scheduled the 1st Ultrasound too early to see the baby. I told them I was going to be out of town next week and they scared me into thinking there was a problem so I came back from my trip early and found the problem was they scheduled me way too early to actually see the baby. Gee, isn't this what they do for a living? When my husband and I came in the following week, the tech said ""oh yeah, you're the one who was here all by herself last week."" Way to make someone feel good, huh? I never saw the same doctor for my OB care and I they constantly had me go through my history with each new doc. It only takes a few minutes to scan someone's chart before you see them, but it seemed like no one ever took the time. My lab work was not ordered correctly on one occassion and lost when it was reordered, which meant three trips to the lab for the same labwork. The only reason that it became apparent that my lab work was missing was because I asked to hear the results. After that I never went back and found myself a new OB/GYN who actually knows what she is doing. Do yourself a favor, save the hassle, go somewhere else
Pros: You can get in for an appointment quickly, but would you want to after reading these reviews?
Cons: Unprofessional staff, poor bedside manner, long waiting room times
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