I am not sure if it is the owner or not...but I think he is. He is always sitting on the stool as you walk in. I have purchased several things from them and have always paid more than anywhere else. They are terribly arrogant and they do not stand behind what they do. The installers are terrible...they hooked up my Sirius radio antenna incorrectly and claimed they did it right, even though Sirius claims otherwise. Additionally, every other low profile antenna I have seen on a car or truck has been located in the rear towards the back window. They installed mine directly up front where everything and anything can bounce off it. It lasted two weeks and they would not correct it. I recently gave them a third chance to do something about it and they had another smart-ass comment. They do have a decent selection of products but the service is not worth it. Kids that want a great stereo... Call them for info and then buy your stuff elsewhere. I am telling you, they will not treat you right. They act like you owe them something and the arrogance is overwhelming. We work too hard for our money to let punks like this take us for a ride. The guy tries to act like he works for West Coast Customs or something...they are nobodies!!! During most of the year, the parking lot is empty and for a good reason. The only time I have seen more than a few cars in the lot is around Christmas. Please take my advice and spend your money where they will at least correct something if they make a mistake...and not make you wait 4 weeks to have it corrected. Their name says it all...LONG RADIO = LONG WAIT . BUYER BEWARE!!!!!!!!!! I never take the time to do these reviews, but feel so strongly about how badly these guys treat people, that I felt compelled to. The poor guy in front of me also got the run around and they said they was nothing they could do for him either...not for at least 4 weeks...Who has 4 weeks to wait to have a bad install corrected??? Nobody I know.
Cons: Describes the people that work there. Also too many to list
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