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They really need to take a hard look at their office staff - Review by citysearch c | Alpharetta Internal Medicine

Alpharetta Internal Medicine

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They really need to take a hard look at their office staff 12/4/2008

While the doctor I have seen several times was personable and knowledgeable (if a bit rushed at times), the office staff is brusque at best and rude at worst. I had originally rated this office with one star after an hour and a half spent trying to handle a very simple request over the phone, most of that time spent navigating a very frustrating phone system...but in retrospect, the quality of care I received was good, but the treatment that I received from the office staff greatly detracts from the overall experience. If they can bring the quality of the office staff more in line with the quality of the physicians, a four or five star rating would be possible. more
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