Upon pick-up of my 7 month old Chesapeake Puppy after an 11 day stay I was informed that it "tore up" two suites including the indestructible suite and was placed in the regular area for 9 out of 11 days of its stay. They tried to charge me $65.00 for it chewing on some PVC pipe they left in the 'suite' and bedding material they put in the kennel with it. I informed the office manager that I did not think I should pay the damage fee and she proceeded to threaten me with a law suite. I was literally in shock at this point and requested to speak to the owner. My request was denied. I paid my bill of over $400.00 minus the $65.00 - or so I thought.
Pros: None
Cons: Will charge for services not rendered, not place pets in kennels paid for and most deplorable customer service I have ever experienced.
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