I hate to write a bad review but after reading previous comments I decided that it wasn't only me recieving horrible customer service. I had gone in their before & had a great experience. I was helped out by whom I thought was the owner. I later found out she (it was 3 different girls that always graciously helped me) was only an employee, but here is the kicker . I found this out by simply asking one othe new employees what had happened to the other girls, she then called out a manager /owner who decide to interrogate me on how I had know the previous employees. I told her I was a customer & had mistaken one of them/all of them for the owners, since they were their 24/7. I assured her it was not because they had told me that they were the owners. I only asked because they had agreed to help pick out paper for a project. I felted humiliated by her attitude. She then went to the counter & called someone the whole time staring at me . The part that I understood from the conversation,as it was completely in spanish, was that the other employees had someone asking about them. After that I bolted & never turned back. I did call to complai only to be hung up on.So if you enjoy bad treatment SCRAPBOOKLAND is the place for you.
Cons: Awful Customer Service
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