The store manager named Andre has duped me.
He came in collected the mattress which was defective and told me he would credit back the amount in 5-7 business days. It has been more than 2 weeks and no refund whatsoever! Complete cheat and liar.
This was the third defective mattress he gave to us within last 2 months
Today I found out he is SECRETLY closing his store. He is a complete fraud. He is not available through phone calls. No one knows when he is returning back.
The bottom line is ; this is a case of compete fraud. I am not sure how many more disgruntled people are out there who have similar complaints about Mattress Etc.
Take action before the store closes!! This is a unreliable and unethical store with a cheat owner!
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