Yes the practice is poorly run. Over booked, rude & unprofessional office staff. I see two MDs at that practice, Dr Schuval & Dr Spivak. MY wait times for Dr Schuval are usually anywhere from 10- 30 min. He is rushed but does listen to what I have to say. It has become more and more obvious to me that he is rushing more and pressured to move through the visits quickly. My wait times for Dr Spivak are another matter. In the last year and a half I have made 3 appointments to see him and have walked out each time after waiting anywhere from 1 - 1 1/2 hours to be seen. I feel that no doctor is worth that much of my time. So I have yet to have a visit with Dr Spivak in almost 2 years ! When you go to the receptionist to inquire how long the wait will be the pt is told that it is the office policy not to disclose how long the wait will be or how many patients are ahead of you. It is unfortunate because Dr Spivak is a good doctor. Seems that the goal of the practice is volume, not good personalized care.\r
I will say that the office staff are unprofessional. The young ladies working there are rude, snippy and lack any grace or concern for the patienmts that pass throught the doors of the practice. Even making an appointment can be a frustrating task.
Pros: GOOD DOCS
Cons: Long wait times, rude office staff, MDs that are rushed
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