I used Kittery Animal Hospital for two years and was pleased with the service initially. It was after boarding my pets there at Creature Comforts for the second time that they lost my business forever.\r
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While I was out of town and my pets were in their care they took in a sick animal with a highly contagious illness. Instead of putting this sick animal in isolation they left it in the normal boarding area and caused 40 other pets to become ill. They told me that there was one animal in isolation and they did not want to infect that one. So they put all the others at risk! \r
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I was not contacted when one of my pets became ill and they treated BOTH animals at my expense without ever once contacting me. I had left many phone numbers so they could contact me. Even though it was their fault my pet became sick they still charged me for exams and meds totalling $70 for both pets. They never even bothered to figure out which one was ill. At the very least I should not have been cha
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