I go to Cloo's because it's the only place in town that serves Detroit style Coney Dogs.\r
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I am intensely annoyed every time I go, because the service is so slow. The only way I can explain this is because Cloo is from Detroit, and couldn't hack it serving up Coney Dogs the way they're meant to be served: FAST. It took 30 minutes to be served 5 hot dogs, and fries!!! This is totally unacceptable. \r
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The coney dogs were good, but the loose burger was dry.\r
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There are plenty of smart MBA students at State that can teach you a bit about process optimization. Get the food out faster, and you'll have better turn over, and higher profits, and a much better customer experience. The whole concept of cook to order you're trying to emphasize is dated, and pure lazieness. \r
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Plus, I don't think it it'll k1ll you to update the place - it's a total dive. Go visit Athens Coney Island on 13 and Woodward next time you're back in Michigan; they'll show you how it's done.
Pros: not as good as, but approximates detroit style coneys
Cons: cook to order service is insultingly slow
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