The movers were initially very nice but only the forman spoke any English. The movers seemed rushed as if they had another move packed in after mine and they also had moved someone else before me. They wrapped everything very well but when I looked only one person each was moving the two person chair and the sofa. They were rolling them versus carrying them but I thought they were the experts and I was wrong! Three of the four decorative pieces on the front of the chair and sofa were snapped off. The dresser I had was also severely damaged. One of the movers had banged the end of the dresser so hard against the wall that the top of the end of the dresser was loose and a deep split went through the varnish and stain all the way through to the wood. No amount of scratch cover will fix it. It has to be sanded and restained. The thing is that not one of the movers told me about any of the damage at all. I witnessed the movers trying to stick the wood corner back on my chair without me noticing. I discovered the total damages myself after they left. Don't let them con you into checking a certain box on the paperwork without reading the fine print! I checked this box and I signed away my claim to compensation. What I checked gave them permission to reinburse me $.60 per pound of the item damaged which turned out to be only $60! I am in the millitary and all my furniture was moved overseas and back twice without the damage they caused moving it 10 minutes down the street! Don't waste your money!!! I wished I would have gone with Two Men and Truck like I originally had planned. Brand new furniture is now not very gently used courtesy of STI Movers.
Pros: accomodating of schedule
Cons: multiple pieces of furniture damaged
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