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Management service horrendous - Review by citysearch c | Bella Italian Grill

Bella Italian Grill

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Management service horrendous 11/17/2008

The main reason I would not recommend Bella is due to the service. I tried reserving the private dining room for 18 people serving a three course meal and ended up cancelling due to lack of response and being treated rudely by the staff, Kenneth, in particular. The first time I called I spoke to Joe and was told the minimum for reserving the private room is $1000 and he said he would send me the menu for choices. I never received the menu. I called two more times for Joe and both times he was out and did not return my calls (unsure whether he even got the messages). I spoke to Kenneth both times who was extremely rude and snobby. He told me the minimum was $1500 and when I asked to talk to Joe he said he would pass along my message. In the end I never heard from Joe and neither of them ever sent me a menu. My mistake for thinking they would appreciate a guaranteed $1000 minimum on a Tuesday night. more
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