In June of 08"", we ordered a bedroom suite from Godbys. When the suite came in, the footboard was broken. They told us a replacement came in only to find that it have broken in shipment too. We have tried many times to get this resolved, only to be in November now and still no footboard. They keep telling me thay the manufacture has not shipped it yet and that they need more furniture to make a shipment. At this point I see no other option but to retain counsel. They won't even respond to our calls anymore.
Cons: Not interested in customer satisfaction.
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