Small local one-person shop. Bob Simpson is very experienced, offers outstanding customer service (he made a personal run for the replacement parts so it could get fixed same day), and very reasonable rates (cheaper than CenterPoint or Sears) I loved supporting a local business owner who does such a great job. I would highly recommend him. He's like your favorite uncle who can fix anything and has a story or two to tell while he's at it. Cash/check only.
Pros: Knowledge, Customer service
Cons: A little phone tag to get the appointment set up-he answers his own calls.
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