These guys have very unpredictable service levels...Some of the managers seem to really try, but then again they sort of allow their employees to go on about their OFP. Have dealt with some extremely rude and useless folks. Not particularly well organized. Lost my name/number for special order several times, and never called when parts came in like they said they would. Then, whenever I call to check the status it is like, they are too busy to answer my petty question. Having said that I have come across a couple of the ""managers"" that really did seem to want to ""make things right"", as one of them said to me. This place has a lot of potential; they just need to hire some better help. Unfortunately good help is hard to find...
Pros: Prices, locations, decent selection
Cons: Staff expertise and professionalism wildly varies, organization is lacking
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