Do NOT take your pet to this place. I have been taking my dog here for 11 years. The last time I took him, I was told he was ""bad."" (Please keep in mind this is a 10 lb shih-tzu...not a pit-bull). When I took him today, I reminded the owner, Martin, that this was the dog who almost got kicked out the last time. He told me it was not that my dog was bad the last time I took him, it was because when they told me how bad he was, I ""laughed."" I then asked for an explanation (I could not believe they would get mad because I laughed). He then told me to leave his business. I could not believe it and asked why. He then told me to, ""Get the f*ck out of his business."" He told me he was going to call the police. I advised him I work at the Orlando Police Department (have been working there for over 8 years) and to call them. As I left, he called me a ""b*tch."" I waited for the police officer to arrive. Once the police officer arrived and went inside to get their side of the story, he came out laughing and advised me to just take my pet to Petsmart because of how unprofessional and emotional the staff was (ROBIN and especially the *male* owner, MARTIN). He told me Petsmart is better and cheaper. Do NOT take your dog to this place!! The owner of the business is a poor excuse for an owner and is the most unprofessional person I have EVER run across. I am so sorry my 10 pound, 11 year old shih-tzu was bad. I will put him in the corner and tell him not to EVER disrespect your staff again! HA! What a JOKE! DO NOT BRING YOUR PET HERE!!! GO SOMEWHERE ELSE! I am not stopping here. I am not going to stop until I see some type of action taken against this place.
Pros: NOTHING SINCE NEW OWNER
Cons: UNPROFESSIONAL STAFF (ESP OWNER MARTIN AND ROBIN)
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