Well i would have to agree...i dont think you should get a free week of tanning if you have a ""family emergency"" and have to leave town...not saything you did not experience a family emergency, but unfortunetly there are people in this world who would lie about that to get a free month. I have been going here for years and have never experienced bad customer service. I think its just another story of someone trying to get something for free, and getting rejected and upset!
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