I called Flame Heating and Cooling to inspect the furnance at my rental home. The service fee to come out and inspect it was $96. I was hoping that it could be repaired, but as I suspected it needed to be replaced. They quoted me $3950 for a new furnance. Wow! That was alot more than I was expecting. I told the guy that I would need to get another quote and he started going on and on about how great Flame is and that I would not get a better price with "quality" work somewhere else. He also tried selling me a service plan for $156 - this would save me 10% off the purchase of a new furnance. He also told me he would email me the quote, but he never did. Is that how a "quality" company works? Promising one thing, but not delivering? I got 2 other quotes (one was free and the other cost $65) and both of those quotes were much lower than Flames. I'm glad I shopped around because I got the same thing Flame quoted me for a savings of $1,456. Don't go with a "brand" name company when you can get a better, "quality" deal elsewhere.
Pros: Nothing
Cons: Too expensive, pushy salesman, didn't provide quote as promised.
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