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Ridiculously Bad Service - Review by citysearch c | Pep Boys

Pep Boys

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Ridiculously Bad Service 10/10/2008

I would rather smash my own fingers, one at a time, with a ball-peen hammer than take my car to this Pep Boys again. When my vehicle began starting slowly, idling roughly and the "Check Engine" light began glowing a few months back, I chose to take my car to this Pep Boys because I could, in theory, drop my car off on Friday night and get the work taken care of on the following Saturday with no appointment necessary. Well, it's now six weeks or so since that first visit. In that time, I've had to drop my car off two additional times because the problem was only temporarily fixed. Had I not been treated so poorly during the first three visits, there would soon be a fourth, because the problem still isn't fixed. \r \r But I'd rather make an appointment elsewhere and pay more than deal with this Pep Boys again. Perhaps elsewhere, the mechanic won't throw a temper tantrum and refuse to work on my car (as occurred during my third visit). Perhaps elsewhere, the store manager won't refuse to re more
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