The only good thing I can say about this establishment is that the store and it's dispalys are nice. I recently had a fairly large job done by them costing roughly $10K. They removed and replaced FP, did stone work, mantles, marble, etc. When I hired them I was told that the job would take 4 or 5 days. From start to finish it was closer to 4 months! My contact there routinely ignored messages, made empty promises, and always blamed their "vendors". As a customer I can understand vendor difficulties, but that is not an excuse to provide poor customer service. "poor" is an understatement. I will never do business with them again, will never recommend them, and will make sure I tell as many as I can about my experience.
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