I have never written an online review about anything, but I just had to say something about this place. It is absolutely ridiculous. I can attest to almost all of the negative comments on this website: a 1.5 hour wait for my appointment which the manager unprofessionally blamed on another customer, unreturned phone calls about my glasses and contacts which were promised in 2 weeks but took one month (glasses) and two months (contacts) to arrive, the idiotic manager constantly trying to upsell and make it look like you're getting a ""deal""... It is almost laughable how bad the service is here. I agree that the doctor is very personable and professional, and I enjoyed meeting with her, but I don't think she has anything to do with the merchandise side of things. Avoid this place at all costs!
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