I called Dr. Nwapa's office and scheduled an appointment. The first opening was not for two weeks. At that time, the person assisting me to schedule the appointment knew that I was going to be a ""new patient"". \r
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Because the appointment was scheduled during my normal working hours, I made arrangements at work to be off (without pay). \r
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Then, the morning of the appointment, Austin from his office, called me and left a message that Dr. Nwapa does not see ""new patients"" after 3:30 p.m. This does not help when one is already suffering from anxiety from everyday life. \r
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When I called back, I voiced my concerns about having to take off of work and then being contacted on the morning of the appointment that it had to be canceled. \r
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This was so wrong of the office staff. They wanted me to reschedule. However, when I informed them that I did not want to reschedule, the office girl hung up on me. \r
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Also, when scheduling the appointment, they did not tell me that he was an ?adolescent psychiatrist?. \r
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Angry and Upset
Pros: NONE!!!!
Cons: No respect for patient's time!!!
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