First thing first, I write good and bad reviews when needed, for outstanding service, and despicable! Without going into sorted details and naming names or going on a tyrant, I will lay it out simple and clear. It goes beyond my personal issues and experience, it is a generalized way this place is run.\r
North East Auto Outlet, is everything you read in all the reviews!!!!!\r
Hands Down Terrible!!\r
I am ashamed of myself for getting a car from them.\r
They sell you a car and forget about you.\r
They blame you for their mistakes.\r
They make promises and don?t keep them.\r
They make up lies. \r
They fight with you.\r
They hang the phone up on you.\r
They blame you\r
Most of all they make you feel like the victim you are, after getting a car from them.\r
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This was my first, and last purchase from them. Out of the 8 new vehicles I have purchased over the years, this without a question by a landslide, was the worst dealership I have EVER??.EVER dealt with.\r
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It took corporate level Customer Service to get my issue resolved. When all N.E. Auto Outlet had to do is fix one small mistake on their end, that could have been done in less than a week?..not a month. \r
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If anyone reads this and is having trouble with this dealership, go beyond them, go directly to the manufacturer of the vehicle you get there. Nothing will happen till you go beyond them?.they do not care about their customers at all.\r
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