I agree with the previous poster!! This company is ridiculous! I plan to petition all areas whom are forced to use this provider and educate those on how to file complaints regarding incorrect meter reading (Pay close attention to yours I recommend notating your own reading for the record). Only public knowledge and a village can bring this company into compliance! Illegal over charges, ungoverned penalties and erroneous fee are being charged to hard working individuals who have no choice but to PAY! If you neglect to fall short one dollar (seriously) on your bill, your service will be disrupted and $50 disconnect fee will apply along with a $10 late fee and get this???? ANOTHER $50 re-connect fee?? I would like to know who would approve such fees. No other utility service has been permitted to charge such outrageous fees!! GO FIGURE. For instance.... the water bill can be confusing to some with respect to when your bill is due, in black bold text it gives a full amount due date & amount, however you must read the (red) FINE PRINT.. Very misleading in my opinion!!!!! They even have the nerve to use biblical verses on the bills... for what? Redemption!! Be very aware Folks to the deceptions of this company!!!
Pros: Thumbs down for sure!
Cons: Thumbs up!
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