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Dr. Mark Petrizzi's Incredible, Staff not so great - Review by citysearch c | Carr, Jenifer E, Md - Hanover & Atlee Family Phys

Carr, Jenifer E, Md - Hanover & Atlee Family Phys

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Dr. Mark Petrizzi's Incredible, Staff not so great 10/21/2008

It's been really difficult in the past to find a good doctor. Finally I found Dr. Mark Petrizzi, & i can't believe it. I've met with a lot of doctors in the past and visited with lots, and he's extremely kind and considerate. He's always very personal, and always makes me feel like it's going to be okay. He's never given up on me. While he's an incredible doctor and his nurse, Helen is very nice, the office staff is horrible. They are rude, and make you feel like you are not worth anything. It's gotten to the point that I don't want to go in thereor even call the operators b/c they act like ur not even sick! I've had a lot of health problems over the last 7 years, and yes I'm young, but it's not my fault. Other people that I'm related to feel the same way and have experienced lots of problems also. They make you feel worse, when you're already sick. I've had pneumonia and a kidney infection before and tried to call to get in with Dr. Petrizzi, and they tried to tell me i would have to wait a few days instead of trying to work me in. I've also witnessed them turn away an elderly couple, the woman in a wheelchair, because they had gotten their appt. days mixed up, instead of at least trying to work them in that day, they just showed them the door. They're rude and I've gotten to the point that I go to Atlee Family to see another doctor instead. The office staff there has Beverly Johnson at the front desk, she's incredible. They're all very sweet, caring, and hard workers that actually seem to like their job and working with patients. Dr. Logie is a great doctor, and I'm very glad that i've found him as an alternative. I wish it didn't have to come to that, because i do love Dr. Mark Petrizzi, but i can't stand the way his staff treats the patients, and families of the patients. It's unbelievable...I want to feel better, not worse when I visit the doctor. The front office workers,&operators act like they're the doctors...when did they get their medical degree??? more
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